M-PESA Reporting for Service Businesses
Service businesses need clear payment records because income often comes from customer jobs, deposits, balances and repeat work.
Connect payments to customers
Every M-PESA payment should be linked to a customer, job, invoice or service. This makes follow-up easier.
Track deposits and balances
If customers pay in stages, record what has been paid and what remains unpaid.
Record operating expenses
Transport, tools, phone costs, staff help and materials should be recorded as expenses so profit is accurate.
Review weekly performance
Service businesses should review which jobs brought income and which costs reduced profit.
Better M-PESA reporting helps service businesses understand cash flow and customer payments.
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