How to Prevent Till Shortages
A till shortage happens when the cash in the till is less than expected. It may be caused by mistakes, unrecorded expenses or theft.
Use a fixed starting float
A known float makes it easier to calculate what should be in the till at closing time.
Record cash expenses immediately
If cash leaves the till for a legitimate expense, record it straight away.
Train staff on change giving
Wrong change is a common cause of shortages. Staff should take time and confirm amounts carefully.
Review shortages quickly
Do not ignore small shortages. Regular small losses can become large losses over time.
Daily till control makes shortages easier to prevent and explain.
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