How online sellers in Kenya can track orders, payments and deliveries
Many Kenyan online sellers use WhatsApp, Facebook, Instagram, TikTok or marketplaces to sell products. Orders may be paid by M-PESA, Cash on delivery, Bank or part payment.
The seller may also pay for delivery riders, packaging, stock, returns, advertising, data bundles and supplier purchases.
If orders, payments and expenses are not recorded clearly, the seller may not know which customers paid, which deliveries cost too much, or which products are profitable.
What online sellers should track
- Customer name and contact.
- Order details.
- Payment received.
- Balance due if any.
- Delivery fee.
- Stock sold.
- Packaging and marketing costs.
- Returns or refunds.
Common problem
- Cash-on-delivery orders can be confusing if payment collection and delivery costs are not recorded clearly.
How Bizwazi helps
- Bizwazi helps online sellers record customers, invoices, stock, sales, expenses and payments in one place.
Use Bizwazi free
Track sales, M-PESA, expenses, stock and daily profit in one place
Bizwazi helps Kenyan businesses keep clearer records, compare Cash and M-PESA, control expenses, manage stock, follow up customers and understand daily profit without complicated accounting software.
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